Freebird Stores Reviews

Beautiful well made boots. There aren’t many things like them on the market that are made with quality leather and really unique styling like free birds are. There are a lot of variables in the fit and appearance and these variables are the basis for my two critiques. The first is that they only keep a handful of reviews on the website for each style of boot. This makes it a little harder to get a good read on how the boots fit (narrow toe, rigid shaft, high arch etc). While they do offer free returns, if the boots are on sale past a certain percentage they are final sale. Because I can’t trust for a consistent fit I will never buy shoes from the clearance sale. (Even store credit would make this more palatable). Secondly the listings show boots that always appear more distressed and broke in than the boots that are sent. I’ve been really excited only to receive a boot that was significantly less distressed (and less unique) than what I was looking at online. Finally if you receive a pair that is fresh off the line they stink to high heaven from the polish. My last pair I had to air out for weeks before I could stand to wear them.

These are some of the most well made shoes/boots I've ever owned. Shipping is great. Packaging is fantastic. Customer service is exceptional.
Also, if you ever have the chance to visit a brick and mortar Freebird store, I'd highly recommend that too!